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What is the Guide Communicator Service?

KAB's Guide Communicator Service enables people who are deafblind to live independently and to meet their own needs. Guide Communicators provide guiding and communication support. They are fully vetted, trained and supervised by KAB, and are skilled in different forms of communication, such as:

Guide Communicators can help people in a variety of ways

  • Managing their personal correspondence and home affairs
  • Taking exercise and enjoying leisure activities
  • Accessing local facilities, like the gym or college
  • With shopping, by guiding, reading labels and prices
  • Staying socially active
  • Providing communication support at appointments or meetings
  • Accessing information and making telephone calls
  • Using public transport
  • Checking labels and expiry dates on food

Guide Communicators are not able to:

  • Help with personal or domestic care
  • Lift people or heavy objects like furniture
  • Administer drugs or medicines (but Guide Communicators can help people to self-administer)
  • Undertake medical tasks
  • Be responsible for peoples' money

The Guide Communicator Service operates 6 days per week (Monday - Saturday) between 7am and 7pm. The service may be available outside these hours by arrangement.